Workplace Change at Eastern Australia Airline †Free Samples

Question: Discuss about the Industrial Relations and Workplace Change at Eastern Australia Airlines. Answer: Introduction Workplace is the space where group of person perform their specific duties to achieve certain tasks on the behalf of an organization. Workplace change is the process of adaptation of new techniques or replacing new techniques with old one to achieve effective outcomes. Eastern Australia Airlines is one of the biggest examples of workplace change as they are serving Australian and other countrys public from 1949. And since that period, they have adapted vast changes in their workplace to match up with the requirements of the market as well as to build an effective image in the global market. Prior companies were working to earn sufficient money for their survival but the main motive of modern organizations has become to build an effective image in the global market. Main motive of implication of change in the Eastern Australia Airlines is to achieve the targets set up by the topmanagement of the organization and for this; they have developed effective training and counseling sessions so that existing and new employees could be able to cope up with the new strategies, methods and techniques adopted. Workplace change in Eastern Australia Airlines Change in the workplace is the necessary requirement to match up with the requirements of dynamic business environment. In 1949, when Eastern Australia Airlines (EAA) was established, they were having a few numbers of airbuses with very less seating capacity. But with the changing environment, they also adapted huge seating capacity airbuses and along with this, their flights connect Australia with various large parts of the globe. This change helps the customers of EAA to reach to the different countries and states within very less time. For increasing efficiency and to improve the organizational performance, change is adapted. Implementing change in the workplace is a bit complicated process because company like EAA has a large number of directors, stakeholders, etc. And the implication of change would only be possible if the all the persons involved in the airline would show their consent towards implication of change (Loretto, et. al., 2010). There are certain points on which organization needs to take consent of all employees, directors, as well as of stakeholders: Appropriate reasons and insight should be given to them as well as the future benefit through implication of change to make them agree. In the workplace change, adequate reward programs, motivational theories, etc. should be adopted along with the change to support the new techniques (Gorman, et. al., 2013). Training measures should be adopted to train the existing and new employees so that they could learn all the positive as well as negative aspects of the change adaptation. How employees would get benefits from the implication of change would also be assessed to attract them towards the implication of change. Clear and acceptable suitable system of approaches should be explained to employees so that they could estimate their roles and responsibilities clearly. There should be at least one strong reason for implementing change in the workplace of EAA so that adequate outcomes could be imagined (Fakhfakh, et. al., 2011). Sometimes, requirements of change in the workplace could extract disappointing outcomes which indicates financial loss, human efforts loss, etc. to the organization. EAA was facing with many issues which forced them to imply change in the workplace so that situations could be turned into favor of organization. Those issues were appointment of untrained pilots which were causing to rapid accidents, damage of goodwill due to these incidents, etc. To overcome from these issues, management of the EAA decided to adopt few advanced strategies such as appointment of experienced and well ranked pilots to save the accidents. These measures will consume huge costs and for this EAA has to raise funds from public through issuing shares or by taking loans. This will help them to improve their market image as well as position in the global market will also be improved (Kohut, 2010). Apart from these issues, Eastern Australia Airlines was suffering from competitors strategies. JetGo Australia, Jetstar Airways, etc. are some of the competitors of EAA. They were used to attract the EAAs customers through offering seats at lower prices and in addition to this, they also used to serve breakfast, lunch and dinner and along with this refreshments to its customers. This was also a big reason for EAA to adopt workplace change in the premises to retain their customers. Decreasing number of customers was affecting the profitability of the organization and this was affecting the survival of the organization in the dynamic and competitive business environment (Baum, 2012). The changes adopted by the Eastern Australia Airlines were effective as well as efficient in nature. As they helps them to overcome from their major issues like decreasing profitability, lack of customers, survival issues in the market, etc. Under the changes, major technique was to decrease the expenses, reducing wastes from the workplace, etc. Immediate results were recorded after implication of advanced methods as people were attracting towards the EAA as they started providing comfortable journeys and adequate safety measures were also adopted to make customers feel safe. Refreshments and beverages were also started offering its customers. Turns in business environment is natural and the organization faces those turns positively gets selected for the next turn and the organizations which fails or gets eliminated are not adequate to survive for longer. EAA builds their image in the Australian public as well as in the global market with the help of effective and efficient strategie s which were a part of adaptation of workplace change (Huffman, et. al., 2010). For improving employee and employer relations, matrix of workplace change were also applied in the organization. Employees of Eastern Australia Airlines were resulting in less effective in terms of other airline companys employees. To overcome from this issue,management of the EAA offers certain points in relevance to increase the productivity of the employees as well as to build an effective relationship amongst the employees and employer. Maslows motivational theory was implied in the organization that fulfills the basic needs of the employees and this turns into effective manner. Organizations main motive was to turn the thinking of employees into positive manner so that they could understand that organization understands employees significance and for the same they are fulfilling their basic needs. Employees also gets motivated through this and started serving with extra efforts to the organization for generating effective and efficient results (Mitchell, 2013). Eastern Australia Airlines realizes the need for adaptation of change in the workplace due to various internal and external factors. Along with this micro and macro environmental factors affects the requirements of change. Some of the factors are as follows: Economic Variations: Under economic variations, public of any country faces with the issues of lack of funds and due to lack of funds, they need to cut their expenses and they started saving to meet their future expenses. These issues common in the times of recession, many people are terminated and for their survival and to meet with the basic needs, they started savings. So, in these scenarios, public will not afford to board with airbuses due to its high fares, hence to attract the customers in those conditions, EAA needs to provide some offers such as reducing their fare rates (Benseman, 2012). Social: Some people preferred travelling through flights for saving of time and this is most viewed in the scenarios of business industries. For business tours, management and other employees travel with airbuses to save time and to obtain quick outcomes. So, EAA needs to offer some attractive discounts for regular fliers which could help the organization to gain more number of consumers and it will increase the profitability as well as goodwill of the organization (Rast Tourani, 2012). Apart from these, factors like matching up with the challenges of market, meeting with the requirements of the people, matching up with the strategies adopted by the competitive organizations, etc. For improving the organizations performance, effective techniques are adopted so that organization could set up their effective place amongst the competitors and in the global market. Strategies adopted by the Eastern Australia Airlines to build the effective relations with the employees also created a big impact which generates positive results for the organization. Recruitment of experienced and high qualified staff members along with the pilots helps the Eastern Australia Airlines to overcome with the situations of inexperienced staff members which were only leading to the accidents and losses to the organization. Inadequate planning before implication of any change in the workplace could also generate negative results for the organization. Hence, appropriate and required planning shoul d be made to enhance the effectiveness of the change adopted for the benefit of the organization (Unsworth, et. al., 2013). Eastern Australia Airlines has developed their effective image in the airline industry after implication of changes in the workplace and they have segregated the responsibilities and roles to the higher authorities of the organization. In bad conditions, organization could impose the blames on the responsible employee for the particular bad performance. For instance, HR manager and lone managers are helps responsible to select new staff members as per the requirement of various department of the organization. HR managers need to evaluate all the organizational requirements along with the cultural requirements and maintaining adequate relations with the stakeholders. Building trust and interest level of the stakeholders towards the organization is very crucial because they are the person who invest in the organization and contributes in the capital of the organization. Line managers analyze the requirements of the employees of the organization so that they could give effective results for the organization (Beal Ghandour, 2011). Change could result in the favor of the organization, its employees and to its stakeholders. Some of the possibilities of the change implication in the workplace of the organization are as follows: It could create job insecurity because it may be possible existing employees working with the organization may not be able to cope up with the new techniques adaptation and with a view to this issue, employees refuse to adopt change in the workplace (Whitney Cooperrider, 2011). Change could also affect the position of the organization because if organizations performances go on declining after implication of change then it could be takeover by other organizations. Uncertainties of results arise (Cowper-Smith de Grosbois, 2011). Organizational objectives, goals and targets would consume time of the management because these need to set up as per the new systems. Conclusion Under this essay, workplace changes in the Eastern Australia Airlines were covered. Effects of changes implied to improve the conditions of the organization, as they were facing with various issues like accidents, due to non-experienced pilots, increasing labor turnover ratio, due to non-fulfillment of their basic needs, etc. The methods used by EAA before adaptation of change were causing various issues like beaten by competitors, decreasing customers ratio, etc. Workplace change is a process which is required for every organization, individual, etc. to sustain in the dynamic business environment. Even employees of the organization needs to adopt some changes in their working pattern, prior adaption of change they were using traditional techniques and their financial statements were developed manually whereas now they are made with the help of computerized system. As a result, adaptation of change in the workplace of the organization is crucial in respect of improving goodwill and p erformance of the organization. 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